TERMS AND CONDITIONS

TERMS AND CONDITIONS

This website is owned and operated by MCIE LAB S.A. de C.V., we offer laboratory and/or clinical analysis services. By accessing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and other applicable laws.

We at MCIE LAB reserve the right to make changes to our catalog of services, prices, stop providing services or any feature of the services we offer; or create limits on these services. We may permanently or temporarily suspend access to the services without notice or liability for any reason, or for no reason at all. at any time without notice. These changes will be effective immediately upon posting.

MCIE LAB provides its patients with home sampling service in order to facilitate access to our services. The sample collection is performed by an authorized and trained person, who will attend the home with all the biosecurity measures, preserving both your safety and that of the patient. The transfer of the sample is governed by the standards stipulated by the health authorities.

To guarantee a correct procedure for the sample collection, the patient must provide information for registration at the time of accepting the service, this includes: full name, ID number, home address, medical order and contact telephone number. The cost of this service is informed to the patient prior to the transfer to their home, as it varies according to the address of residence.

The results of each study will be sent to the e-mail address provided, the results do not replace at any time a medical consultation. It is advisable to be assessed by health personnel to help with the correct diagnosis.

Once the order is confirmed, MCIE LAB will send an email to the Client confirming the details of the purchase made: service purchased, confirmation of payment method, appointment date, appointment time, cost of the service, order number and a customer service number. In case of cancellation or additional observation, the Client and/or User must contact the laboratory to inform the laboratory.

You agree to receive from time to time our messages and promotional materials by email or any other contact form you provide us (including your phone number for calls or whatsapp messages). If you do not wish to receive such materials or promotional notices, simply let us know at any time at [email protected]

We reserve the right to modify these Terms from time to time at our sole discretion. When we change the Terms in a material way, we will notify you that material changes have been made to the Terms, if you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Website or the Service.